Customer Feedback Analyzer
The Problem
PMs spend hours reading scattered feedback across surveys, tickets, and reviews. Important patterns get missed in the noise.
The Solution
- This app allows you to upload customer/user feedback from any source (CSV import)
- Claude analyzes sentiment and discovers themes automatically
- Dashboard displays priority-ranked insights with volume trends
- Actionable output: "23 users said export button is hard to find" vs. generic "negative sentiment"
Tech Stack
- Platform: Streamlit for interactive dashboard
- Analysis: Claude API for sentiment and theme categorization
- Backend: Python/Pandas for data processing
- Dev: Claude Code
PM Thinking
- Let AI discover themes to catch issues I wouldn't think to look for
- Set the bar: every insight must be specific enough to act on immediately
- Built to work with any feedback source, not just one tool